Privacy Policy

Privacy Policy – Festival Hair and Faces
Last updated: 18/01/2026
Festival Hair and Faces (“I”, “me”, or “my business”) is committed to protecting your privacy. This policy explains what personal information I collect, how I use it, and your rights under UK data protection law (UK GDPR).

1. Information I Collect
I may collect the following information when you contact me, make a booking, or use my website:
•     Name
•     Email address
•     Phone number (optional)
•     Event details (location, date, type of event, estimated number of guests)
•     Any additional information you choose to provide
My website may also collect basic, non‑identifying data such as:
•     Browser type
•     Pages viewed
•     Approximate location (city-level)
•     Cookies (only if you accept them)

2. How I Use Your Information
I use your information to:
•     Respond to enquiries
•     Provide quotes
•     Manage and confirm bookings
•     Communicate about your event
•     Maintain my business records
•     Improve my website and services
I do not use your information for marketing unless you explicitly ask to join a mailing list (I currently do not operate one).

3. Sharing Your Information
I do not sell, trade, or share your personal information with third parties.
Your information may only be shared if:
•     I am legally required to do so
•     It is necessary to protect my rights, safety, or property
•     You ask me to share it (for example, with an event organiser)

4. How Long I Keep Your Information
I keep enquiry and booking information for up to 12 months, unless you request deletion sooner.
Invoices and financial records are kept for 6 years as required by UK law.

5. Your Rights
Under UK GDPR, you have the right to:
•     Access the personal data I hold about you
•     Request corrections
•     Request deletion
•     Object to processing
•     Withdraw consent
•     Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact me using the details below.

6. Security
I take reasonable steps to keep your information secure, including:
•     Password‑protected devices
•     Secure email accounts
•     Limited access to data
•     No unnecessary printing or physical storage

7. Contact Me
If you have any questions about this Privacy Policy or want to request access to your data, you can contact me at:
Festival Hair and Faces
Email: facepainterliz@gmail.com
Location: Glossop, UK

8. Changes to This Policy
I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.